2021 Service to the Citizen Awards: Champions of Change Program

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When

09/22/2021 12:00 pm - 2:00 pm

Cost

Free

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Welcome to the 2021 Service to the Citizen Awards! This is the fourth year recognizing those public servants who demonstrate excellence in their delivery of services that impact the public’s lives.

How to Attend

This years event will be both in-person at the Willard InterContinental in Washington, DC and virtually via Zoom. As of now, in-person tickets are only reserved for winners, sponsors and by invitation only. Virtual tickets can be reserved here and are open to everyone. Please contact us at info@servicetothecitizen.org if you have any questions.

About the Service to the Citizen Awards

Over the past year, we have experienced unprecedented times where citizens, businesses, and federal employees have depended on the government more than ever before. The COVID Pandemic has touched the lives of every person and every government and federal agency. Governments at all levels have risen to the challenge of moving their staff to remote work and transforming many services to touchless, contactless digital services. These widespread changes have required the collaboration of all parts of government overseeing people, processes, and technology.

Citizens’ expectations have changed dramatically over the past year and these champions of change have risen to the challenge. Whether it was ensuring the health and safety of their employees or the public through COVID and vaccine information, travel safety, border security, support to small businesses and taxpayers, or benefits to veterans and the public, many public servants and their industry partners have worked tirelessly to meet these expectations.

These heroes across the government are dedicated to providing the best services possible under sometimes difficult rules, politics and circumstances. They deserve to be recognized. Recognition of these commitments will go a long way towards changing the culture in government. The Service to the Citizen: Champions of Change Program is a groundbreaking program that is changing the way we honor those people who transform government services.

Help us recognize and celebrate the dedicated champions of change who have risen to meet these challenges to provide a safe and healthy environment by nominating them for a 2021 Service to the Citizen Award. Special recognition will be provided for the:

  • Government Executive of the Year
  • Industry Executive of the Year
  • Legislative Executive of the Year
  • Lifetime Achievement Award
  • Customer Experience Trailblazer
  • Rising Star Award

All DCI virtual events are hosted and recorded on Zoom, therefore if you haven’t done so already you will need to download Zoom to attend this event. The Zoom link will be sent out 24 hours in advance and we will also add you to a calendar hold that will also include all the event details.