Everett D. E. Scruggs is the Director of Operations for the DowntownDC BID, with oversight of the nearly 100 Safety/Hospitality and Maintenance employees (SAMs). Since he joined the BID nearly 10 years ago, the SAMs have increased the number of citizen assists from approximately 250,000 to more than 350,000 by offering directions, handing out maps, reporting emergencies and solving problems. In addition, the amount of trash collected on Downtown streets has nearly tripled and the SAMs now hang flower baskets, remove gum from sidewalks using sophisticated machinery and participate in safety information fairs. Everett has more than 25 years of management experience and is a seasoned professional in organizational analysis and strategic planning. Prior to joining the BID, he was the director of the Sandtown-Winchester Environmental Education Program (S.W.E.E.P.), an umbrella project under the Community Building in Partnership Organization, the Enterprise Foundation and the city of Baltimore. Everett also was the director of field operations for the Downtown Partnership of Baltimore and worked as a management consultant for numerous Business Improvement Districts. He has a BA in sociology from Morgan State University. Everett has served on the boards of the Pennsylvania Avenue Task Force and the Ujima outreach program, a HIV prevention and screening program funded through the Center for Disease Control and Maryland’s Department of Health and Mental Hygiene. |